11-12-2013 01:08 AM
I have a Pixma MP560, I cannot get it to print black text. It prints color with no problem. All cartridges are full. When I do the nozzle test, the black ink is barely legible. I have done multiple deep cleanings but it has not resolved the problem. Do you have any other solutions?
11-08-2017 03:36 AM
03-06-2018 01:37 PM
03-06-2018 01:37 PM
05-07-2018 12:13 PM
Hi southgirlchic,
Please view all of the ink tanks to make sure that they contain ink, replacing as necessary.
Once complete, please perform a few printhead cleanings:
1. Press <HOME> on your PIXMA MP560.
2. Rotate the menu to Settings and press <OK>.
3. Press <OK> on Maintenance.
4. Press <OK> on Cleaning.
5. Press <OK> on Yes.
After a few cleanings, please print again.
If you continue to have difficulties, please contact our support group using the following link:
http://Canon.us/ContactLI
10-22-2018 08:15 PM
OMG! That was it!!! Thank you!
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