07-21-2015 05:03 PM
I have a Macbook connected via WiFi to a Canon MG7520. The AutoScan destination does not work. I have it set to a sub-folder underneath Pictures. The checkbox is there on that sub-folder. (My older Canons would use it) But this scanner, and the 7120 both insist on ignoring my selection and using the Pictures folder. (when I save, they do go to a dated folder underneath Pictures, but I would rather not clutter it up.)
No one likes Macs.
Solved! Go to Solution.
07-22-2015 01:21 PM
07-21-2015 05:14 PM
Hello pws442!
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know what Mac operating system (e.g. - Mac OS 10.5, 10.6, 10.7, 10.8, 10.9, 10.10, etc.) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.
Any other details you'd like to give will only help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks!
07-21-2015 05:41 PM
07-22-2015 12:29 PM
Macbook Pro OX X 10.10.4 IJ Scan Utility 2. From the Operations Panel.
07-22-2015 01:21 PM
07-26-2015 04:23 AM
Thank you very much. I was doing everything from the first tab, not the second. Duh!
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.