cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I have a Canon MG6320 that has decided to stop printing yellow.

timtamtim
Apprentice

I have a Canon MG6320 that has decided to stop printing yellow. It’s a new cartridge and the tape is off. I tried another new cartridge with the tape removed but still nothing. I've done a cleaning and deep cleaning and have auto-aligned the print head a couple of times. The nozzle check page shows no yellow but everything else is fine.

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements