Showing results for 
Show  only  | Search instead for 
Did you mean: 

Printer prints coupons and basically nothing else


I used to be able to print with my MP620B using a Macbook Pro with OSX Snow Leopard and my son's Lenovo with Windows 7.  I upgraded the MBP to OS X El Capitan.  Unfortunately, Canon doesn't support it for my printer.  I read in another forum that the poster downloaded the printer driver for OS X Maverick although his OS is El Cap and it worked fine for him.  I did the same thing.  When I sent docs to the printer, it only printed blank pages (using both Windows & OS X).  I clicked on "Test Page" in the printer control menu and it printed without the magenta bars.  The printer's Copy function doesn't work as in it also spews out a blank page.  I also did the nozzle check, etc. and the test page was ok.


I downloaded a coupon printer in my MBP from the L'Oreal website and printed a coupon there and another in the Walmart site.  Both coupons printed ok.


If the coupon printer software doesn't seem to have a problem, why can't I print anything else?

click here to view the press release