01-18-2016 01:10 PM
I am getting uneven (I call them squiggly) lines when I print a document. Is there some kind of maintenance I need to be doing?
Thanks in advance for any suggestions.
01-21-2016 06:15 AM
Hi SoCalSue,
Performing a print head alignment on the printer should resolve the issue. To do this, please follow the steps located here. If you still experience difficulty, you can try cleaning the encoder film of the printer by following the steps located here.
Should you need further assistance, please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) and a Canon technical support representative will be happy to help. There is no charge for this call.
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.