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I do not know how to ues the SCAN feature.HELP WILL BE appreciated.

gatordad25
Apprentice
 
1 ACCEPTED SOLUTION

My printet is MX330.

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3 REPLIES 3

Stephen
Moderator
Moderator

Hi gatordad25! So that everyone's on the same page, it will be helpful to know what equipment you're using, any error messages you're getting, and the Computer Operating system if applicable. Any other details you'd like to give will only help the Community help you! Thanks and have a great day!

My printet is MX330.

Hi gatordad25!

 

I will be happy to assist you with this, but I will need to gather some additiojnal information.  Please answer the following questions:

 

1.  What operating system is installed on your computer?

 

2.  What happens when you try to scan?  If you receive an error message, please provide the exact wording of the error message.

 

3.  Are you able to print from your computer?

 

4.  Is your printer connected to a native USB port on the back of the computer?

 

I look forward to assisting you.

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