I can't set up my new 5420. Ink was inserted, then it stalled. Window continually scrolls ink instal

[aplogo]

Can't set up new 5420. Ink inserted, then stalled. Window just keeps scrolling ink install instructions, can go no further.

[Michael]

Hello aplogo.

Please check to make sure that the bright orange tape and plastic tab has been removed from the ink tanks before installing them. 

If the error continues to persist and the tanks have been properly installed, please visit the following link below to contact our support group for additional assistance with this matter.

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

[aplogo]

Fixed. Thansk./