10-12-2013 12:09 AM
Can't set up new 5420. Ink inserted, then stalled. Window just keeps scrolling ink install instructions, can go no further.
10-14-2013 05:59 PM
Please check to make sure that the bright orange tape and plastic tab has been removed from the ink tanks before installing them.
If the error continues to persist and the tanks have been properly installed, please visit the following link below to contact our support group for additional assistance with this matter.
10-19-2013 04:21 PM
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
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