mp495 is printing document with double or shadow letter

[laosita123]

My canon mp495 is printing my documents with a shadow/double letters I aligned it and cleaned the roller, bottom plates,& deep cleaned the nozzle and still have same result please help

[Michael]

Hello.

This particular issue would require the attention of our support group.  Please visit the following link below to contact our support group for additional assistance with this matter..

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer