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I KNOW MY DRIVERS ARE OKAY. WHEN I TRY TO USE THE SCANNER I READ PC STANDBY BUT NOTHING HAPPENS, WH

BMongeii
Apprentice

I KNOW MY DRIVER ARE OKAY, BUT WHEN I TRY TO SCAN SOMETHING ALL I GET IS "PC STANDBY" MESSAGE BUT NOTHIING HAPPENS, PLUS ANOTHER MESSAGE IN MY MONITOR THAT SAYS THAT SCANNER IS NOT CONNECTED OR UNABLE TO LOCATE IT, WHAT SHOULD I DO TO FIX THIS PROBLEM?

 

 

SINCERELY

 

 

BENJAMIN MONGE

1 ACCEPTED SOLUTION

MY PRINTER IS A THREE FUNCTION PIXMA MX410 THAT I BOUGHT BACK IN SEPTEMBER OR AUGUST 2012, AND I ONLY USE IT FOR HOME USE. MY COMPUTER IS AN HP WITH A MICROSOFT WINDOWS VISTA HOME PREMIUM, AMD Athlon (tm) 64X2 Dual Core Processor 2.0 GB.  ATI RADEON X1050 Secondary.  

 

 

Sincerely.

 

 

Benjamin Monge.

View solution in original post

3 REPLIES 3

Jessica
Enthusiast
Hi BMongeii!

In order to provide you with the proper steps, please let everyone know what version OS (Mac 10.X, Windows __ etc.) you are running on your machine. Additionally, we'll need to know the exact model of the printer/scanner that you're using. This way, the community will be able to assist you with a workflow appropriate for your computer/device.

Thanks!

MY PRINTER IS A THREE FUNCTION PIXMA MX410 THAT I BOUGHT BACK IN SEPTEMBER OR AUGUST 2012, AND I ONLY USE IT FOR HOME USE. MY COMPUTER IS AN HP WITH A MICROSOFT WINDOWS VISTA HOME PREMIUM, AMD Athlon (tm) 64X2 Dual Core Processor 2.0 GB.  ATI RADEON X1050 Secondary.  

 

 

Sincerely.

 

 

Benjamin Monge.

Ramona
Authority

Hi BMongeii,

 

If PC scan standby is displayed on the LCD after you press the SCAN button on the printer, press the Menu button to display the screen to select where you will save the data.  More information regarding scanning using the operation panel of the PIXMA MX410 can be found here:

 

Scanning using the Operation Panel of PIXMA MX410

 

Hope this helps!

 

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