05-22-2015 11:48 AM
I bought the MX922 because I needed a printer under 18" deep, and the specs on the MX922 say it's 15.6" deep. But when I print, the output tray (the door on the front) drops down, increasing the depth to something like 22". In the tight space I have, the tray does not fully deploy, and the paper output jams.
How can I remove the output tray? I'm hesitant to take a saw to my new printer, but that tray makes the printer useless to me.
Is there a maintenance manual somewhere that describes how to remove the output tray?
04-10-2018 07:55 AM
Is ths a similar procedure for an MX726 ? I've got the same problem where the front tray won't close because the paper extension arm is jammed and won't fold in.
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