How to Scan on macOS Mojave 10.14.1 with Canon MX870

[jfahim]

Hi all,

I'm having difficulty scanning from my MX870 ever since I upgraded my macbook pro to Mojave. It seems the MP Navigator software no longer works on this system and the replacement software "My Image Garden" is not allowing me to scan. The icon is grayed out. Can anyone help?

Thanks!

[pjdenyer]

image capture is also refusing to work suddenly so what a shame

scanner is not being recognized although the printer function is installed and working within normal parameters.

Settings and preferences wont let me add a scanner ... something is off with Canon and iMac

It would still be better if Canon did not drop the printer from support.

[tar4heel2]

They build a quality product then stop supporting it well before the end of it's life. Stupid.

[rwfossum]

Thanks so much, Joe - basic scanning, but it works! Saved the day for me.

[pwchangusa]

I cannot find the Scan Option on Image Garden version 3.6.3.  Is it available for Mojave?

[Newbiesan54]

I have new mac mini M1 with Big Sur 11.2.3 and trying to MX870 via and using scanner.  I searched high and low and found something that worked for me to connect wifi and using scanner by running this mac OS x.  Hope this helps.  Good luck!

https://discussions.apple.com/thread/252224926