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MG3620

laurennbrooke20
Apprentice

I recently moved and have attempted multiple times to connect my wifi on my MacBook Air.  I have tried to restart it and yet every time I try it won't connect to my wifi. Is there something I'm forgetting to do or something else I could try?  Thanks. 

2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

Try performing the setup again.  Visit www.canon.com/ijsetup to download and run the setup software.  This will take you through the process of connecting the printer to your Wi-Fi network.

 

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I had the same issue and I've tried to setup multiple times, on two different Apple devices, mobile and desktop. It does not show up on the network, no matter what I try. Any other suggestions?

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