Hi Riceburner1,
Since you have had difficulty scanning using My Image Garden, you can scan using the IJ Scan Utility program that also comes with the printer. To do this, please follow these steps:
1. Place the documents in the ADF or on the platen glass of the printer.
2. Start the IJ Scan Utility.
For Windows 8.1:
1. On your keyboard, press the Windows key.
2. Start typing IJ SCAN UTILITY. The search window opens as you type. Once the IJ SCAN UTILITY is displayed, please select and open it, then continue with Step 3 below.
For Windows XP:
1. Go to your START MENU, then select ALL PROGRAMS, then CANON UTILITIES, then the IJ SCAN UTILITY program.
2. In the Canon IJ Scan Utility window that opens, click SETTINGS.... in the bottom right of the window. The Settings dialog box appears. Please continue with Step 3 below.
3. In the Canon IJ Scan Utility window that opens, click SETTINGS.... in the bottom right of the window. The Settings dialog box appears.
4. Click the DOCUMENT SCAN option on the left pane of the window. In the Select Source field of the Scan Options section, select DOCUMENT (ADF/PLATEN) to scan items placed directly on the platen glass, DOCUMENT (ADF SIMPLEX) to perform single-sided scanning from the ADF, or DOCUMENT (ADF DUPLEX) to perform double-sided scanning using the ADF. You can then set the item size, resolution, etc. in the Scan Options section as desired.
5. In the SAVE SETTINGS section of the window, you will select the save format and location of the document you are about to scan.
a.) In the FILE NAME field, specify the name you would like to give the file. By default the filename will begin with IMG; you can remove IMG and change it to whatever you would like to name the file. Please note that the filename that you give the document here will be the default filename for all items scanned until you change the file name. If you leave the file name the same in the field, the scanned item will have a sequential number appended to the end of whatever name you give it.
b.) In the DATA FORMAT field, use the drop-down arrow to select the desired option. If you are scanning a multipage document, select the PDF (Multiple Pages) option.
c.) In the SAVE IN field, please navigate to the area where you would like the file to be saved once it is scanned in. By default, the file will be saved in the MY DOCUMENTS folder.
6. In the APPLICATION SETTINGS section of the window, please select the DO NOT START ANY APPLICATION option.
7. Once all settings have been selected, click the OK button at the bottom of the SETTINGS (DOCUMENT SCAN) window. The IJ Scan Utility main screen appears.
8. Click the DOCUMENT button. Scanning starts. Click the CANCEL button to cancel scanning if needed. Once the scan is completed, scanned images are saved in the previously selected folder location specified in the SETTINGS... window.
Hope this helps!
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