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How do I purchase a replacement PixmaMX920 series printer

nadasy43
Apprentice

My printer stopped working yesterday and when I was trying to find out what the issue was, I caught my foot in the cord and part of the back came off.  It had been working fine for 4 years.  I went to Staples because I have an account there.  They informed me that my OSX of 10.13.6 was no longer compatible and I would have to purchase the 'one' HP left in their inventory.  As I was pulling up to the front doors, two people were running out of the store with carts and shoving boxes of- you guessed it-printers into the back of a vehicle.  I came back here because I was happy with my Canon and wanted to find out if I can replace it and how to talk to someone who will help me set it up.  I was able to do this when I got my PixmaMX920 series printer and it worked for 4 years.  Is that support still available?  Sorry, so long winded

 

5 REPLIES 5

jrhoffman75
Legend

If you are in the US it looks like Amazon has the MX922 in stock.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic

thank you JRHoffman75.  Does that mean there is no support for this, or I cannot talk to someone at Canon in Customer Support. to find the right printer?   I seldom use Amazon because they are never around when you need support.  

jrhoffman75
Legend

I am not a Canon employee, so can’t speak to what support they offer for that model printer. You could give Canon a call at (800) 652-2666 and speak to them. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic

Thank you JRHoffman75

nadasy43
Apprentice

well, I ;just set up my new Canon printer TS6420 with Canon Tech support, wirelessly and it works beautifully.  Thank you all for all  your input on compatibility of printers.

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