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How do I purchase a replacement PixmaMX920 series printer

nadasy43
Apprentice

My printer stopped working yesterday and when I was trying to find out what the issue was, I caught my foot in the cord and part of the back came off.  It had been working fine for 4 years.  I went to Staples because I have an account there.  They informed me that my OSX of 10.13.6 was no longer compatible and I would have to purchase the 'one' HP left in their inventory.  As I was pulling up to the front doors, two people were running out of the store with carts and shoving boxes of- you guessed it-printers into the back of a vehicle.  I came back here because I was happy with my Canon and wanted to find out if I can replace it and how to talk to someone who will help me set it up.  I was able to do this when I got my PixmaMX920 series printer and it worked for 4 years.  Is that support still available?  Sorry, so long winded

 

5 REPLIES 5

jrhoffman75
Legend
Legend

If you are in the US it looks like Amazon has the MX922 in stock.

John Hoffman
Conway, NH

R6 Mark III, M200 (converted to infrared), RF lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

thank you JRHoffman75.  Does that mean there is no support for this, or I cannot talk to someone at Canon in Customer Support. to find the right printer?   I seldom use Amazon because they are never around when you need support.  

jrhoffman75
Legend
Legend

I am not a Canon employee, so can’t speak to what support they offer for that model printer. You could give Canon a call at (800) 652-2666 and speak to them. 

John Hoffman
Conway, NH

R6 Mark III, M200 (converted to infrared), RF lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Thank you JRHoffman75

nadasy43
Apprentice

well, I ;just set up my new Canon printer TS6420 with Canon Tech support, wirelessly and it works beautifully.  Thank you all for all  your input on compatibility of printers.

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