10-25-2013 07:10 PM
I'm trying to print 2-sided 4"x6" flash cards. The printer keeps saying that paper isn't loaded, even though I've placed a stack of the cards in the upper cassette (I've tried loading various amounts of the paper to see if this makes any difference). I've also tried deselecting the duplex option, just to see if this was causing a problem. As far as I can tell my printer optoins are set appropriately. I don't see what I could be doing wrong... this is very frustrating.
11-07-2013 12:25 PM
You are using a very unique setup for this print job. To print on both sides of a 4x6 card, I recommend printing the first side using standard settings, waiting for the ink to dry and then reloading the paper and printing on the reverse side. With this size paper, using automatic duplexing can cause the unit to jam.
Depending on your application and settings, the paper may be pulled from the upper or lower cassette. Check your quality settings as well as paper type and size. Typically, the size of the paper will determine which cassette it is pulled from. A good hint is to view the LCD screen. If the printer is expecting paper to be loaded in the upper cassette, for example, it will read "Load paper in upper cassette".
If you have any other questions, please feel free to Contact Us!
07-21-2015 06:41 PM
new twist on same problem. printer thinks it is printing on 8 1/2 x 11 paper. set printer paper size to 4x6. tried setting the custom feature to 4x6. what setting am i missing.
Printer will feed and print on 4x6 stock, but the image is aligned with 8 1/2 x x11 paper. i've gotta be missing a setting.
07-21-2015 08:23 PM
07-22-2015 08:12 AM
printing from windows 7 laptop computer
07-22-2015 01:43 PM
07-22-2015 03:35 PM
Acrobat PageMaker 7
07-22-2015 08:23 PM
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.