01-26-2026 12:46 PM
01-26-2026 01:00 PM - edited 01-26-2026 01:01 PM
Hello!
I’m sorry to hear that you’re having trouble with your printer. To help the community assist you better, we need a bit more information:
- Which version of Windows or macOS are you using?
- How do you connect to your printer: via USB or Wi-Fi?
- Have you installed the Canon software from https://ij.start.canon/TS3722
Any additional details you provide will help the community better understand your issue.
If you are in the United States and need urgent support, please click HERE to visit your My Canon Account for personalized support options.
If you are outside the USA, please click HERE to find support options for your country.
Thank you, and have a great day!
01-26-2026 02:00 PM
Using Windows 10. Connected via Wi-Fi and have installed the startup software as instructed by Canon
01-26-2026 02:23 PM - edited 01-26-2026 02:24 PM
Once the drivers and software are installed and Windows sees the printer, you should be able to adjust the print size from any program that prints in Windows 10, is there one in particular that you use?
01-26-2026 03:03 PM
Sorry I'm printing from my I-phone not my desktop so I'm not on windows 10..It will print but so small you can't read it and I have tried every page size available on the printer
01-26-2026 04:53 PM
I do not print from an I-Phone so I cannot help based on experience but I did find this information hopefully it will help you:
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
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