01-18-2017 12:27 PM
I have a pixma mg2500 but my disc reader isn't working. is there another way I can set up the printer without it?
01-18-2017 12:45 PM
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using, if you are connected via USB or WI-FI and which printer you have. MG2500 is a series and the printer model will be MG2520, MG2522, or MG2525. That way, the community will be able to assist you with suggestions appropriate for your product.
Any other details you'd like to give will only help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks!
01-19-2017 11:45 AM
Here is the address you can go and look.
Scroll down to Drivers & Downloads, make sure it reads your computer correctly (Windows7 or Windows10,...). Download the driver from there and you're done. You'll just need to install it after it's downloaded.
Hope this helps.
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