We have a Canon MF8300C and it works fine, but when I feed paper through the document feeder to scan, two black lines run down the page. These line run completely down the page, but when I place a page on the glass and scan it, there are no black lin...
I can't see your scanner, but scanners have to be perfectly clean or else you will see some line if there's anything resting on the glass where the scanner moves.
Here is the address you can go and look. https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mg-series-inkjet/mg2420 Scroll down to Drivers & Downloads, make sure it reads your computer correctly (Windows7 ...
I had the same problem and followed the above instructions with no help, but what I miss understood was not to clean anything with the cover where the paper's fed through, but on the actual glass that's under the top. Here's what I did and it worked...
Just to let others know, I read another message with the same problem and it talked about cleaning. Well, I did, but it did nothing. I was waiting a couple of days for some reply, but received nothing. I then read an answer for another printer and it...