02-15-2021 03:01 PM
I have been experiencing the horizontal line at the page end after doing adf scanning.
I received a replacement printer and have the save problem.
I uninstalled all the canon softwares and re-installed them. But still keep getting the horizontal line.
It's a brand new printer and my old one has the same problem so I don't think it is smudge or something.
Please suggest if you have any troubleshooting steps or workaround.
02-16-2021 12:50 PM
Hi vcanuser,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
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