09-15-2014 11:31 AM
Hello
I am trying to print from both a Windows 7 PC and an iMac to a Canon MX870. I have connected the printer to my WIFI network and have confirmed the connection. However, neither computer can see the printer.
Both computers are connected by an Ethernet cable, not WIFI. Is this the reason why the cannot see the printer? If so, how can I print through a network using both computers?
Thank you for your help,
Tony
09-16-2014 09:02 PM
09-16-2014 09:08 PM
Hi Tonycog!
Welcome to the Canon Forums and thanks for your inquiry!
The Forums aren't meant for immediate assistance, but are designed to allow the community to help each other with issues encountered or tips they'd like to share along the way.
If this is a time-sensitive matter, our US-based technical support team is a much more efficient way to get help! They're ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
We hope this helps!
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.