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Having trouble using MX922 Scanner, connected to Time Capsule via USB. Can Print, but not scan.


I am using a new iMac, running OS X 10.9.1.  The Printer is connected directly to the time capsule via USB.  I can see the printer and confirmed printing works. 


I downloaded and installed ScanGear and the Canon IJ Network tool.  The Network tool does not see the scanner.


Any suggestions?






Product Expert
Product Expert



The unit will not be able to scan with a USB connection to a print server or Time Capsule.  The USB connection is only intended to be used directly with a compatible Windows or Mac OSX computer.


If you would like assistance with the wireless setup, please contact our support group using the link below.

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Sort of my problem. The Printer prints on my Mac running Big Sur but scanner does not work. I get Canon MX920 series and then ( Those last set of numbers are new to me and only appeared after scanner stopped being available,
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