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Having trouble using MX922 Scanner, connected to Time Capsule via USB. Can Print, but not scan.

knpventura
Apprentice

I am using a new iMac, running OS X 10.9.1.  The Printer is connected directly to the time capsule via USB.  I can see the printer and confirmed printing works. 

 

I downloaded and installed ScanGear and the Canon IJ Network tool.  The Network tool does not see the scanner.

 

Any suggestions?

 

Thanks,

Peter

 

2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

The unit will not be able to scan with a USB connection to a print server or Time Capsule.  The USB connection is only intended to be used directly with a compatible Windows or Mac OSX computer.

 

If you would like assistance with the wireless setup, please contact our support group using the link below.

 

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

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Sort of my problem. The Printer prints on my Mac running Big Sur but scanner does not work. I get Canon MX920 series and then (84.ba.3b.0b.d5.26) Those last set of numbers are new to me and only appeared after scanner stopped being available,
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