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HOW TO PRINT NON-STANDARD SHEET SIZES on IP8720? e.g. 12.9" (or 13") x 20" OR x 26.0"?


The software for printing is HORRIBLE! I have wasted hours trying to print 12.95 x 20" prints! If I try to use 13" wide the software tells me no- must be under 12.95". The software also limits the length to 26.66" OK. Canon online help says you can print 12.95 x 26.5" prints. Fine. I can print with specified paper 13.00 x 19.00 inch which is a size cut-sheet paper you buy. Why does the printer software limit it to 12.95inch wide? If I try to enter 12.95 (or 13.00) wide x 20.0 (or 20.1) inch the printer. no matter what kind of photo paper I specify, reverts to 12" wide or 14" wide!!! The 14" wide paper setting then forces the printer to scale the print down from full size so it will fit on a 12" wide paper! The printer physically can not take wider than 13". You have to go through about 6 levels to get to set a "custom" print or page size! Even though Canon says you can print up to 26.6" long!  BTW, When the software changes the page size on you, it does not warn you it has done so!



Shouting using all caps is a violation of forum rules and won’t get you anywhere here (other than possibly being blocked). 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic