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G7020 will not print from cassette tray

frozap
Apprentice

G7020 will not print from the cassette tray. I have selected the cassette tray in every possible menu. I have deleted and re-installed drivers.  Please help.

1 REPLY 1

Tiffany
Moderator
Moderator

Welcome to the forum!

So that the Community can help you better, let us know which version of Windows or macOS you are using? How are you connecting? Is there an error message? 
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