12-15-2024 10:47 AM - last edited on 12-15-2024 10:50 AM by James_C
My G7020 was bought for my wife to print family calendars for the holidays. She spends a lot of time customizing each calendar with meaningful pictures for each recipient. This replaced an earlier canon cartridge printer that worked well for 3 or 4 years and died. I thought I would upgrade to a printer that didn’t use cartridges. The first few pictures printed fine, good quality, good color. Subsequent pictures did not print well. Went through the all the steps in maintenance multiple times and it would print one of two pictures, then pictures started running colors, colors way off, lines. This went on for several months and I thought it was the print head. But for a year and a half when I tried buying a new print head it was out of stock. Ended up buying an off brand print head and it worked fine for about a dozen pictures, then the same poor quality, same problems. I spent the weekend cleaning the printhead, running all the maintenance tools, and can print a single picture, then same poor quality. Does it seem reasonable to have to do maintenance after every one or two prints? Including two ink flushes? Wasting ink, wasting photo paper. I need a printer that just prints, I paid for a printer that just prints. At this point I will buy a printer from anyone but Canon and send this one to the recycle bin. Canon, you should be ashamed of this product.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
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