01-25-2024 11:28 AM
After using my G7020 Pixma to print great color photos for 8 months, the photos I print now are faded. All ink receptacles are full. I ran the troubleshooter, but it found no problems. I'm using the same photo paper I have used in the past. It prints out copies and the printed test page in bright colors. Any suggestions?
02-06-2024 01:16 PM
Hi,
You can remove and reinstall the printer driver but if that does not resolve the issue, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
10-02-2024 08:50 PM
I have the same problem. Less than one year old and photo printing is terrible. All prints are super faded (not enough ink is being put on the page). Standard printing is better color than the photo print-fine. This is backwards. Is there an eco mode or something that prints everything like a draft to save ink? Otherwise, is there an update that was posted to the printer causing the problem that can be revoked? This problem is now well known and is all over the internet. What is the update on this?
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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