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G6020 wants to use rear paper tray

ahartwig
Apprentice

When trying to print from PC, Mac or iPhone, G6020 wants to use rear paper tray, despite the fact that I chose main cassette (was on Auto) for paper feed. Also specified cassette in print dialogue boxes. Considering throwing printer through window.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

 I recommend reaching out to Canon support for real time support with this issue. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

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