G6020 Very Light or No Ink Printing

[puetzl]

I purchased a PIXMA G6020 in July 2020. Over the past few months, the printing has become very light to non-existent, but the ink reservoirs are still well over half full. Please advise. Thanks. 

[Britteny]

Hi puetzl!

Even though I'm not Support I'd like to help. Click this link for steps on how to do maintenance cleanings on your printer.

If you need any additional support visit canon.us/account for other support options. 

[puetzl · Accepted solution]

Thank you. Ink flush (within the maintenance menu) fixed the problem, but it required two passes. The first pass I selected "all colors," but that only fixed black. So I ran it a second time for only "colors," which fixed the colors.