04-17-2022 05:30 PM
G4210 - Code 5200 - Alternating green yellow light. Occurs when i try to deep clean. Color ink is inop. Black still works. Tubes to print head look empty. All ink tanks are at 50%. Any idea's how to get her working again?
DW
04-19-2022 12:16 PM
Hi,
I recommend to have this issue looked at by our support team. Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.
We look forward to hearing from you
04-20-2022 07:12 PM
The link takes me to the product page and there is no chat/ask question box.
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