01-25-2021 01:38 PM
My BLACK ink is half full. When I print and the font is grey the print is faded and squiggly (DMV form). Again the ink is half full.. do I need to fill the ink, doesn't seem like I would need to. I have cleaned the heads, checked alignment, deep cleaned.. out of ideas.
02-12-2021 03:50 PM
Hi kievit,
Based on your description of the issue, it would appear that the encoder/timing strip would need cleaning:
https://support.usa.canon.com/infocenter/index?page=content&id=ART170551
If you continue to have difficulties, please contact our support group using the following link:
https://mycanon.usa.canon.com
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