G3000 won't print black

[Sofiaromero]

My canon g3000 doesn't print black, already cleaned and the problem persists. Colors work fine and the tank is more than half way full.

[Stephen]

Hello, ALANFISCHER,

Per the Community Guidelines found HERE, please do not post in ALL CAPS. We reserve the right to remove posts that are in all caps, due to them being percieved as yelling. 

We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. Canon USA does not sell or support a model Q3000. 

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

[ALANFISCHER]

Apologies for the caps - It was not deliberate.
My printer is G3000 - my mistake.
I now see that I have an error code 5B00.
Regards

[Anastazja]

Mine stopped printing in black, but printed fine in all the colors (same ink levels). After I ran deep clean, it prints in black, but not in magenta. Another deep clean of just the color toners didn't do anything. Help?

[Michael]

Anastazja,

If the printing issues persist after cleanings have been done, service may be required.  Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

[Subhunter1]

It works for me also when alarm does 3 flashes

[GeorgeB]

Thank you it helped me too 🙂

[Kiwi5715]

ai contacted Canon with the same problem and, as I was out of warranty, they sold me a new black print head for $59Cdn.  My black problem is resolved, but now I have no colored ink flowing to the color print head.  Canon's answer to this was that I should probably buy a new printer $240 Cdn) as it would probably be cheaper than sending it in for repair!  I see they now have a new G3260 printer with a different ink number.

[ALANFISCHER]

Hi Kiwi5715, I also ended up buying a new printer and have had no further problems.

[kirancsk]

The cleaning worked when I wanted for the flash 2 times. However it did not automatically print the nozzle test pattern. However I went ahead and did a test print, and it came out fine now.

[PunchyLiz]

I hve run the printer head cleaner threetimes and although the black ink has been filled, it still won't print.  It ALSO won't print the nozzle check pattern.  There is paper inthe machine and I have run the diagnostics as the msanual says.  I can hear it cleaning but nothing gets printed.