11-15-2017 02:22 PM
My canon g3000 doesn't print black, already cleaned and the problem persists. Colors work fine and the tank is more than half way full.
Solved! Go to Solution.
11-15-2017 05:58 PM
11-15-2017 05:29 PM
Hi sofiaromero,
Let's start by performing a nozzle check.
Load a single sheet of A4 or Letter-sized plain paper in the rear tray.
Pull out the paper output tray, then open the output tray extension.
Hold down the Stop button until the Alarm lamp flashes once, then release it immediately.
The nozzle check pattern will be printed.
Do not perform any other operations until the machine completes the printing of the nozzle check pattern.
If the black grid pattern or any of the color blocks are broken or missing, futher cleanings may be required.
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
11-15-2017 05:58 PM
11-15-2017 07:27 PM
Thanks for the advice!!!
06-23-2020 07:36 PM
It works for me also when alarm does 3 flashes
08-25-2020 08:25 AM
01-17-2021 03:28 AM
The cleaning worked when I wanted for the flash 2 times. However it did not automatically print the nozzle test pattern. However I went ahead and did a test print, and it came out fine now.
02-06-2018 04:30 PM
05-04-2018 11:22 AM
mdeva,
For assistance with your issue, find more help at Contact Us.
08-28-2018 09:07 AM
I was having a similar issue where it just was not printing black at all.
I went to printer properties and in the maintenance tab of the printer you can select deep cleaning and then I ran another nozzle check test page and the black ribbon showed up.
Thanks,
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.