11-15-2017 02:22 PM
My canon g3000 doesn't print black, already cleaned and the problem persists. Colors work fine and the tank is more than half way full.
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11-15-2017 05:58 PM
11-15-2017 05:29 PM
Hi sofiaromero,
Let's start by performing a nozzle check.
Load a single sheet of A4 or Letter-sized plain paper in the rear tray.
Pull out the paper output tray, then open the output tray extension.
Hold down the Stop button until the Alarm lamp flashes once, then release it immediately.
The nozzle check pattern will be printed.
Do not perform any other operations until the machine completes the printing of the nozzle check pattern.
If the black grid pattern or any of the color blocks are broken or missing, futher cleanings may be required.
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
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11-15-2017 05:58 PM
11-15-2017 07:27 PM
Thanks for the advice!!!
02-06-2018 04:30 PM
05-04-2018 11:22 AM
mdeva,
For assistance with your issue, find more help at Contact Us.
08-28-2018 09:07 AM
I was having a similar issue where it just was not printing black at all.
I went to printer properties and in the maintenance tab of the printer you can select deep cleaning and then I ran another nozzle check test page and the black ribbon showed up.
Thanks,
04-22-2019 02:29 AM - last edited on 04-22-2019 08:17 AM by Porcha
i have done the same thing i turned of the printer and then i tuned on the printer and I hold the stop button until warning alaram flashes now black color is printing when i test it for nozzle pattern but when i give a webpage call (Removed link as per Forum Guidelines) home page for checking all colors i am getting white lines like gap now what should i do i need to clean the header or i need to follow the same procedure of using stop button but lot of my ink is wasting.how to fix it please help me
04-25-2019 08:06 AM
Hello smitha0030,
I understand that you are continuing to have some printing issues with your PIXMA G3000 series Printer. Performing two cleanings may resolve this issue. The following steps will assist you in performing the cleaning process:
Now that the cleaning process has been completed, please print the nozzle check pattern. The following steps will assist you:
12-15-2019 07:45 AM
I ALSO HAVE THIS PROBLEM - IS IT A COMMON PROBLEM WITH THE Q3000?
I HAVE TRIED DEEP CLEANING MULTIPE TIMES BUT IT WILL STILL WILL NOT PRINT IN BLACK.
THE PRINTER IS LESS THAN YEAR OLD AND I HAVE ONLY USED HALF OF ONE BOTTLE OF INK.
I SUSPECT THAT THE NOZZLES ARE BLOCKED BUT CANNOT FIND HOW TO RESOLVE THE PROBLEM.
OS ANYBODY ABLE TO OFFER ADVISE?
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