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Firmware Update

I frequently get a message on my printer touch screen saying a firmware update is available. I have scoured the online manual which addresses the topic "Firmware Update" but doesn't say one word about how to do it. It didn't seem important, however, I now cannot print in color and I am wondering if this lack of updating the firmware is the problem?


FW updates are periodically pushed out by Canon and are normal.  Not upgrading or delaying won't keep you from using your printer.


There are a few things missing from your post.


What is the model of your printer?

What OS are you using?


Start with the following:


Perform maintenance, a nozzle check pattern.  What are these results.


Are you seeing colors, without gaps or spaces?


If no, perform a head cleaning and retest.


If yes, then the printer is probably operating normally and you might have an incorrect setting in the print driver or application you are printing from.

Bay Area - CA

~R5 C ( ~RF Trinity, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring

~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It

I have the same problem.  My screen is constantly telling me that a firmware update is available from the website.  Interesting.  NOW WHAT?   I go to the Canon website and search "firmware update for G4210 printer," and get no results.  It's been very frustrating.


I have a MAC X 10.10.5 and the printer is a G4210


My biggest problem with the printer is its connection to the computer.  Very slow scanning and printing, and often I get the message, "the image failed to scan."  


Can new firmware help, or will it make my problems worse?


Any help would be appreciated.

03/28/2023: New firmware version is available for EOS-R5 C
03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.