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Error state TS3322

ABloom
Apprentice

Hi,

I have a ts3322 and it was working fine yesterday, but today all I try to print it says it is in an error state. I have always connected it to the computer with a cord as my laptop doesn't have a cd drive. I have uninstalled McAfee in case it was the problem. Any help greatly appreciated...

Thank you

3 REPLIES 3

Patrick
Product Expert
Product Expert

Hi ABloom,

Please turn your printer off and then back on.

Does "0" appear on your printer's display?   If not, what error code appears?

Are you printing from Windows?
Or are you using a Mac?

What is the exact wording of the error message that you get when you attempt to print?

 

 

 

 

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Thank you for your reply. I am using Windows 11. I have turned the printer off and on as well as restarted the computer with AND without the printer connected by cord. The exact wording showing in pop up window in computer is "printer is in an error state". Thank you again for your help.

Hi ABloom,

On your printer there is a display.

TS3320 Panel.jpg

Please turn your PIXMA TS3322 on.

Does "0" appear on your printer's display like it does in the example above?

If not, what error code appears on your printer's display?

 

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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