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Canon pixma G3400 printing problem

panos0905
Apprentice

Hi,
I have a Canon Pixma G3400 (ink tank) and I get a blury printing result (to the color prints - the black & white its ok). I try cleaning, deep cleaning, head alignment (auto & then manual), but the result is always the same. I think That the blue printing is 1 to 2 mm to the right!!!

Can you help me;

Thank you in advance

PanosTest.jpg

4 REPLIES 4

ArthurJ
Product Expert
Product Expert

Hi panos0905,

 

I recommend cleaning the Encoder (Timing) Strip. Please click HERE for a step by step guide to clean the encoder strip.

 

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panos0905
Apprentice
Thank you for the advise. I will try it.

Hi,

I clean carefuly the Encoder but The problem remains. The black, yellow and mangeta are printed correctly,but the blue has gradual deviations to the right!!!    

 

 

test2.jpg

Hi panos0905,

 

It is recommended that you contact one of Canon's Technical Support Representatives via phone. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

 

 

 

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