Canon iP2702 does not print in Color

[php111]

Hey!

I need some assistance with my Canon iP2702 printer which is retired for support.

My printer can print but using Black and not Color.

It's not the Color cartridge.

I remember years ago, I bought a Color cartridge but it didn't print in Color.

I wasn't sure if I wanted to buy a new Color cartridge this time around but I did. I just bought a new one more recently and I just cannot print in color for some reason.

I usually have to ask someone if they can print whatever it is for me. But that is really inconvenient.

I printed the "print pattern" but it's printing in black. I then tried the cleaning and then I did another "print pattern", and it's still printing in black.

Why? How can I fix please?

[php111]

I still haven't heard back from anyone.

[SamanthaW]

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however we need to let you know that the printer you’re posting about is no longer able to be serviced by Canon USA.

Feel free to discuss Canon products outside of their service life, but please be aware that you will not receive support directly from Canon USA. If you’d like to discuss an upgrade to a newer model, our Sales Team is happy to help, they can be reached by phone at 1-800-385-2155.