It has been working fine and all of a sudden the pages won't feed through when I am printing. Copy from the rear tray works fine. I can hear it trying and eventually I get the bottom half of the page. I have cleaned all the rollers I can find. I have tried to run the Paper path cleaning paper through. Works fine from the rear tray but jams when I use the lower tray. Is there anywhere else I can look that might be causing the problem?
I also, sometimes, get the error message that the paper is not appropriate for two sided printing. However, I was not trying to print both sides.
I recommend to have this issue looked at by our support team. Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.
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