When I print the test page, it won't print any color but black. I tried doing a nozzle check and it printed but still didn't print any color but black. I've reset the settings on the printer and didn't make a difference. I would appreciate any help on fixing this. Thanks!
Wow. I feel silly but I'll admit it anyway. I forgot to take the piece of plastic off the color cartridge so that's what has been stopping it from printing in color. When you asked the question about the cartridges, I took the color one out to look at and saw the plastic. I was thinking I had done that since it was seeing the ink level.
Wow. I feel silly but I'll admit it anyway. I forgot to take the piece of plastic off the color cartridge so that's what has been stopping it from printing in color. When you asked the question about the cartridges, I took the color one out to look at and saw the plastic. I was thinking I had done that since it was seeing the ink level.
