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PIXMA TS6420a prints test pages, won't print a document or only prints select parts of a document

fdhurry
Apprentice

I've reloaded Canon's Print Drivers for this particular printer over a dozen times - no change.  I've done the Maintenance Nozzle Check, Cleaning, Deep Cleaning, and Nozzle Alignment - no change.  Any suggestions?  I purchased this printer in December 2024.  My last Canon printer functioned flawlessly for over 15 years.  I'm quite confident that this isn't simply "operator error."    

 

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