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Canon TS5151 won't print Word documents

AndyH2
Apprentice

Hello: Suddenly today my TS5151 printer won't print Word documents.  But it DOES print the test page successfully; and it DOES print a pdf document.  Very odd.  A message comes up saying there is a problem with printer set-up.  I have removed the printer and reinstalled it, twice; but the problem persists.  Any suggestions, please?

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Arthur
Moderator
Moderator


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