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Canon Printer MG5765 error 1160 not accepting ink cartridge

lloydturtle
Apprentice

I have a Canon Printer (MG5765) that will no longer allow me to use it as it reports that the ink tank (black) cannot be recognized (support code 1660). I have tried repairing/troubleshooting this several times; buying fresh ink, checking the lights on the cartridge, adjusting the position, removing orange cap, etc. - however the printer will still not recognize the ink and is still not working. How can I get the printer to work again?

1 REPLY 1

Porcha
Rising Star

Hi lloydturtle,

 

Welcome to The Canon Forums, and thank you for your inquiry!

 

We appreciate your participation, however, we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

 

If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.

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