07-22-2019 03:31 PM
I have a new computer and a very old printer/copier/scanner fax... Pixma MX310. I used a disc to install MP Navigator EX but do not have that option for the new computer. Is there a way to download it from the web? I don't want to download from the wrong site and Canon support is no help because the scanner is so old. TIA!
07-23-2019 03:21 PM
Hello.
In order to fully use the printer driver, scanner driver and MP Navigator with the PIXMA MX310, you will need to use a computer that is running Windows 8.1 and earlier. If your computer is using Windows 10, the MX310 will not be compatible.
07-23-2019 06:53 PM
07-24-2019 11:15 AM
Hi ninawhorton,
You can try downloading and installing the MP Navigator EX from our web site, as it may work. But please note, it is not supported.
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