06-25-2020 10:50 AM
Hello,
I've had my Canon printer for about 2 years and it suddenly started to make horrible crunching noises and damaging my prints. Heres a picture of what the end result always is
For some reason it misaligns (this is when the horrible crunching noise happens) and it bends the edges of the paper while smudging ink on it.
I have tried all printer utility options at least 2 times (cleaning, deep cleaning, autohead alignment, roller cleaning, bottom plate cleaning) but nothing has worked. I even checked to see if something was stuck in there and physically cleaned the rollers with que tips/swabs. Nothing has changed.
I'd appreciate any help!
06-25-2020 03:04 PM
Hello.
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
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06-25-2020 04:06 PM
UPDATE: Cleaned the rollers some more as well as replaced all the ink. Now it works...sometimes lol
01-11-2021 12:36 PM
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