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Canon Pixma TR8620 Duplex Printing Malfunction

lgp2021
New Contributor

When I print a two-sided page, the printer prints two pieces of paper at the same time. On the front of the first page is Page 1, on the back of the second page is Page 2. It thinks the two pieces of paper are one sheet of paper. How do I fix?

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hello,

Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat box, ask to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.