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Canon Pixma MX922 Failed to update firmware

kmont
Apprentice

I have been trying for the better part of 2 hours to update the firmware on a canon PIXMA MX922. I am using the printer panel and it appears to download just fine; it runs through the updating progress bar right up until the last couple of progress bar "spaces" then it stops and gives me a failed to update error and tells me to push the on button to try again. I tried this a few times through WIFI and not wanting to endlessly repeat the same tactic I switched over to a LAN connection and got the same issue. How do I proceed? Is there a hard reset that will make it stop trying to install the update? I'm hoping there is a resolution to this as its way to big to justify using it as a paper weight

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

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