Canon is currently looking into this issue and any updates will be posted on the usa.canon.com website.
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Hi Arthur J- do you have any idea when Canon will get this fixed? I keep checking their website that you mentioned but I didn’t find anything. Or can you point me in the right direction if it’s on the website and I’m missing it? I’m hesitant to try that temporary fix that some people have done, I’d rather have the real fix from Canon but it’s been 3 days now that I’m without my printer. Thank you 🙂