12-04-2012 03:47 PM
I have a Canon Pixma MX340 multi-function printer. How do I clear Error 5200? The message said to turn the printer off and then on, and if that did not clear the error to consult the user's manual. On/off did not clear the error, and the online user's manual does not have Error 5200.
12-15-2015 03:43 PM
I had the same problem with error 5200, but resolved it by using the advice in one of the posts below, which instructed users to remove the power plugin connection to the printer for at least 10 minutes, then plug back in and retry. That worked for me.
06-17-2016 06:08 AM
03-21-2017 02:38 AM
03-31-2017 08:19 PM
I got this error, I tried the mentioned fix but forgot to do step 5.
Now I can't get it to blank again to try that.
It no longer has the 5200 error but the printing is scrambled.
Tried the print head alingment but it doesn't work and I don't understand the scanner instructions to align it in the manual.
why me.
04-01-2017 07:43 AM
I was able to resolve the scrambled printing after they error by cleaning the clear plastic thing in the back of the printer where the ink cartridges go with a damp cloth.
04-01-2017 04:27 AM
Hi PaulR,
The error is a generic internal error code. Unfortunately, it could mean one of many things. To try to resolve the error, please follow the following steps:
1. Turn the unit off using the power button.
2. Lift up the scanning unit (printer cover) then place the scanning unit support into position.
3. Remove any orange protective tape and the protective material that may be present.
4. Please check for jammed paper:
4-1. Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier.
4-2. If the paper tears and a piece remains inside the machine, turn the machine off, open the Scanning Unit (Printer Cover) and remove it. Be careful not to touch the components inside the machine.
5. Lift the scanning unit (printer cover) slightly to set the scanning unit back to its original position and then gently close scanning unit.
6. Reload paper on the multi-purpose tray.
7. Press the power button to turn on your MX340.
8. If the Alarm light remains on after powering up the MX340, open the cover again.
9. Remove each cartridge.
10. Unplug the power cord from the back of the PIXMA MX340.
11. Reconnect the power cord and turn the unit on.
12. Reinsert the cartridges.
13. After the cartridges have been reseated, close the cover.
14. Fan a new stack of paper then try to print again.
If you continue to have difficulties, please contact our support group using the following link:
http://Canon.us/ContactLI
04-29-2017 04:36 AM
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