12-06-2018 01:34 PM
oonly had this printer for a couple of weeks, since converting to Windows 10 from 7.
It worked for a couple of sessions, but will not now?
I have tried "troubleshoot" in win 10, but nothing found.
Can anyone offer some advice please?
06-21-2019 01:19 PM - edited 06-21-2019 01:20 PM
OK, so have found that I CAN print with the Edge browser, but not in Chrome.![]()
This surely cannot be normal?
06-28-2019 06:10 AM
Found that Edge isn't working now.
same problem.
07-01-2019 03:31 PM
Hi bobmax,
If you would like to speak with a Technical Support Representative via phone, please dial 1-800-652-2666. They are available from 8 AM to 8 PM EST, Monday through Friday.
07-02-2019 04:47 AM
Thank you Patrick.
I'll do that as soon as I have time.
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.