Canon Pixma G6020 Inktank printer Error code 5200

[aiswarya0703]

I have a PIXMA G6020 Megatank printer. The printer doesnot print M and Y color since yesterday and I tried Cleaning, Deep cleaning and nozzle check nothing helps me. Then it suddenly shows Error 5200 and i troubleshooted as per canon troubleshoot guidlines, error gone but still its not printing those two colors and its combinations.I have enough inks in all C,M,Y and B of more than half tank each. My warranty expires on 7/17/2023. Can anyone help me why its not printing M and Y.?

[ArthurJ]

Hi,

Since the cleanings did not resolve the issue and the printer is just a few days outside of warranty, I recommend reaching out to our support team.

You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

[CHarvey1]

We had the same problem. We performed Cleaning then Deep Cleaning...no help.  We did Ink Flush...all colors once, color once then black only once and this resolved the problem.